Delivery Days & Procedures

Raw Food Delivery

Raw Food is frozen and cannot be shipped by a third party. Bow Tie Pets operates in a designated delivery area where we deliver to our customer’s door. At the time of order, all customers will be contacted with a delivery day depending on their location. The day before delivery, customers will be contacted with an approximate time of delivery.

All other products

All non-food products will either be shipped or delivered depending on the customer’s location. If you would like to pick your order up at a market that we attend, please contact us to arrange this and we will refund your delivery charge. If a customer purchases a non-food product in addition to a raw food product, then they will be delivered at the same time according to the raw food delivery schedule.